Leaders in B2B Relationship Intelligence for Over 20 Years
Verity Relationship Intelligence is an international team of expert consultants, data experts, and insights professionals, united by the mission to serve our clients. Our goal is to champion the power of relationship intelligence for commercial success.
We want to build relationally intelligent organisations for revenue growth.
We were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.
Previously known as The Client Relationship Consultancy (exclusively serving the advertising and marketing communications sector) and later joined by The Customer Relationship Consultancy (focused on B2B relationship intelligence), Verity Relationship Intelligence now employs over 100 people. We operate globally with offices in London, Boston, Munich, Sydney and Singapore.
We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It’s not only our decades of experience and primary data repository that make us unique, it’s also our in-depth scoring system, The Relationship Rating (TRR). This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.
We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth. By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.
Expert consultants with insider knowledge
Our consultants are trained in relationship management across a range of different industries, from creative, media, digital and PR to manufacturing, finance, recruitment and many others.
They have the listening skills, coaching skills and the psychological insight into human relationships required to help our clients navigate survey findings. With diverse experience across many sectors, Verity Relationship Intelligence Consultants also understand how businesses work, the increasing lack of time and space for thought, and the pressure for forward momentum.
Think of them as outsiders with insider knowledge, holding a mirror up to clients and encouraging their teams to confront any issues, but most importantly work out how to effectively resolve them.
Jeff Trachsel
Relationship Consultant, US
Geraldine Kenway
Relationship Consultant, UK
Laurence Armangau
Relationship Consultant, FR
Paul Tredwell
Relationship Consultant, UK
James Ledger
Relationship Consultant, AUNZ
Joanna Hick
Senior Consultant
Boris Zolyniak
Relationship Consultant, DACH & CEE
Majja Dennis
Relationship Consultant, US
Charlie Walt
Relationship Consultant, LATAM
Claire Robertson
Relationship Consultant, UK
Tina Schwarz-Wanigesekera
Senior Consultant
Erin Byrne
Relationship Consultant, US
Rebecca Maxwell
Relationship Consultant, Asia
Julian Broadhead
Relationship Consultant, UK
Ren Robinson
Relationship Consultant, US
Jeff Trachsel
Relationship Consultant, US
Geraldine Kenway
Relationship Consultant, UK
Laurence Armangau
Relationship Consultant, FR
Paul Tredwell
Relationship Consultant, UK
James Ledger
Relationship Consultant, AUNZ
Joanna Hick
Senior Consultant
Boris Zolyniak
Relationship Consultant, DACH & CEE
Majja Dennis
Relationship Consultant, US
Charlie Walt
Relationship Consultant, LATAM
Claire Robertson
Relationship Consultant, UK
Tina Schwarz-Wanigesekera
Senior Consultant
Erin Byrne
Relationship Consultant, US
Rebecca Maxwell
Relationship Consultant, Asia
Julian Broadhead
Relationship Consultant, UK
Ren Robinson
Relationship Consultant, US
Guiding VerityRI’s innovation and growth
Emma Hillary
Head of Growth and Marketing
Anna Hopwood
Chief Client Strategy Officer
Doug Walker
Chief Technology Officer
Paul Cowan
Founder
Pardeip Sahota
Chief Finance Officer
Olivia Beer
Head of People & Culture
Are you excited by the power of relationships in business?
VerityRI is the leader in business relationship intelligence with a reputation that’s built on data, diagnostics and the expert consultancy of our world-class team of people.
With a 20+ year history and offices across the world, ours is a growing organisation with a commitment to excellence, leadership and the continuous delivery of great results.
To achieve those goals we’re always on the lookout for new members of the team who can use their creativity and talent to foster meaningful relationships with our clients, help their businesses grow, and provide the most effective relationship intelligence services in the industry.
Please check out our open roles below and get in touch if you’d like to know more about becoming an important part of Verity’s future success.
If you’re interested in potential future opportunities and would like to send us your CV, please email us at careers@verityri.com
We welcome speculative applications and are always keen to hear from talented individuals.
CURRENT VACANCIES
No vacancies available at the moment. Please check back later.
Senior Insights Analyst
We’re looking for a strategic, commercially minded, and relationship‑focused Senior Insight Analyst to join the Insights team at VerityRI.
This role is perfect for someone who thrives on transforming data into clear, compelling narratives that influence decision‑making and create meaningful impact for clients.
You’ll combine analytical thinking with strong communication skills, building trusted client relationships, understanding their challenges, and translating insights into recommendations that genuinely move the needle. Rather than deep technical modelling or data‑science specialisation, this role is about making insights accessible, actionable, and aligned to client needs.
A global team, united by diversity and inclusion
At VerityRI, we know that diversity fosters innovation and stronger client relationships – ensuring that we bring a wide range of perspectives and solutions to every challenge.
Strong relationships are at the heart of our work, but they’re also at the heart of our ethos as an employer.
As a company with offices around the world, we are proud of the range of cultures, skills, viewpoints and abilities that we bring to the service of our clients.
We are committed to creating a diverse and inclusive organisation in which our people feel a sense of belonging, regardless of their ethnicity, religion, age, physical abilities, sexual orientation or gender identity.
We also recognise that individual needs differ, and we are dedicated to providing accommodations for interviews, applications, and workplace adjustments to support people with disabilities, neurodivergence, or other specific requirements. If you need any support, please don’t hesitate to reach out to us.
Interested in finding out more?
We would love to tell you more about how we can use relationship intelligence to drive your business growth. Leave your contact information, and we’ll reach out to discuss how relationship intelligence can benefit your business.